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TERMS AND CONDITIONS

Effective Date: February 5, 2026

These Terms and Conditions (“Terms”) govern the use of the website https://www.rudrabikeparts.com/ (“Website”) operated by Rudra Enterprises (“Company”, “we”, “our”, or “us”).

By accessing, browsing, or purchasing from this Website, you agree to be legally bound by these Terms. If you do not agree, you must discontinue use of the Website immediately.

1. Legal Identity & Business Information

This Website is owned and operated by:

Rudra Enterprises
Email: rudraentr2020@gmail.com
Phone: +917014485366

All references to “Company”, “we”, “our”, or “us” refer exclusively to Rudra Enterprises.

2. Acceptance of Terms

By placing an order, creating an account, or accessing any part of the Website, you:

  • Confirm that you are legally capable of entering into a binding contract under Indian law.

  • Agree to comply with all applicable laws and regulations.

  • Accept these Terms in full without limitation or qualification.

We reserve the right to modify these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of revised Terms.

3. Nature of Business

Rudra Enterprises operates as an online retailer specializing in:

  • 100% Genuine Spare Parts

  • OEM (Original Equipment Manufacturer) Products

We source products from authorized manufacturers and trusted suppliers. However, we do not manufacture the products listed on the Website unless explicitly stated.

4. Product Information & Compatibility Disclaimer

While we strive to ensure product descriptions, images, specifications, and compatibility details are accurate:

  • Product images are for illustrative purposes only.

  • Actual products may vary slightly in packaging or appearance.

Customer Responsibility

The customer bears sole responsibility for ensuring:

  • Correct product selection.

  • Compatibility with their vehicle model.

  • Compliance with manufacturer specifications.

Rudra Enterprises shall not be liable for incorrect purchases made due to customer error.

5. Installation & Technical Disclaimer

Rudra Enterprises does not provide installation services.

We strongly recommend installation by a qualified and certified mechanic. The Company shall not be responsible for:

  • Vehicle damage

  • Mechanical failure

  • Personal injury

  • Warranty voidance

arising from improper installation, misuse, or modification of products purchased from our Website.

6. Pricing, Payments & Billing

Pricing Policy

  • All prices are displayed in Indian Rupees (INR).

  • Prices are final at the time of purchase.

  • We reserve the right to change pricing without prior notice.

Payment Methods

We accept secure online payment methods and Cash on Delivery (COD) where available.

COD availability is subject to location and internal risk assessment.

Billing Accuracy

Customers agree to provide accurate and complete billing and shipping details.
We are not liable for delivery failures caused by incorrect information provided by the customer.

7. Order Acceptance & Cancellation Rights

Rudra Enterprises reserves the absolute right to:

  • Refuse or cancel any order at its discretion.

  • Cancel orders due to pricing errors.

  • Cancel orders due to stock unavailability.

  • Cancel suspicious or fraudulent transactions.

  • Limit quantities purchased per person or per order.

If payment has been received for a cancelled order, a refund will be processed as per applicable RBI guidelines.

8. Shipping & Delivery Liability Limitation

We provide Pan-India delivery through third-party logistics providers.

Delivery timelines are estimates and not guaranteed. We are not liable for delays caused by:

  • Courier partners

  • Government restrictions

  • Natural disasters

  • Strikes

  • Force majeure events

  • Regional delivery limitations

Risk of loss transfers to the customer upon successful handover to the courier partner.

9. Returns & Refunds (Summary Clause)

Returns may be initiated within 7 days of delivery subject to compliance with return eligibility conditions.

Products must:

  • Be unused

  • Be in original packaging

  • Include original invoice

Shipping charges are non-refundable.

Refund timelines may range between 7–14 business days depending on banking channels and RBI processing guidelines.

(Full details may be governed by a separate Return & Refund Policy page.)

10. Intellectual Property Rights

All content on the Website including but not limited to:

  • Text

  • Graphics

  • Logos

  • Product listings

  • Images

  • Website design

  • Software elements

is the exclusive property of Rudra Enterprises or its licensors and is protected under Indian copyright, trademark, and intellectual property laws.

Unauthorized reproduction, copying, scraping, resale, or commercial exploitation is strictly prohibited.

11. Limitation of Liability

To the maximum extent permitted under applicable law:

Rudra Enterprises shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Incidental losses

  • Loss of profit

  • Loss of business opportunity

  • Mechanical or electrical failure

  • Personal injury

Our total liability, if any, shall not exceed the purchase price of the product in question.

12. Indemnification

You agree to indemnify and hold harmless Rudra Enterprises, its owners, employees, affiliates, and representatives from any claim, liability, damage, loss, or legal expense arising from:

  • Breach of these Terms

  • Misuse of products

  • Violation of applicable law

  • Infringement of third-party rights

13. Prohibited Use

Users shall not:

  • Use the Website for unlawful purposes

  • Attempt hacking or unauthorized access

  • Upload malicious code

  • Engage in fraudulent transactions

  • Copy or misuse intellectual property

Violation may result in legal action and permanent account termination.

14. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to the use of this Website shall be subject to the exclusive jurisdiction of the competent courts in:

New Delhi / Coimbatore
(as per registered business filing and operational jurisdiction).

15. Force Majeure

Rudra Enterprises shall not be liable for failure or delay in performance due to events beyond reasonable control including but not limited to:

  • Natural disasters

  • Pandemic

  • War

  • Government orders

  • Supply chain disruptions

16. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Contact Information

For questions regarding these Terms & Conditions:

Rudra Enterprises
Email: rudraentr2020@gmail.com
Phone: 917014485366
Website: https://www.rudrabikeparts.com/

By continuing to use our Website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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